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Frequently Asked Questions

Why do you use teak?

Teak (Tectona grandis) is a deciduous hardwood tree most commonly from the highlands of southeast Asia, not tropical rain forests. Teakwood has a naturally high oil content which makes it both stable and resistant to rotting when exposed to climatic extremes. For several centuries these special qualities have made teakwood the preferred choice for marine decking and construction, and is the reason that it is considered the premium timber for outdoor furniture.

Where does the teak that you use come from?

Our source of teak is the plantations on the island of Java. The Dutch, who were the colonial power at the time, started these plantations about 150 years ago. The plantations are now owned and managed by the Indonesian government agency Perum Perhutani, which is responsible for managing a strict policy regarding the size and quantity of trees felled each year together with annual replanting.

Why do you dry the teak prior to manufacturing?

Drying teakwood is a critical manufacturing step. Our teak goes into a large kiln and dries for 3-4 weeks in order to bring the moisture content down to 8-12%. This step ensures that possibility of shrinkage will be minimized. It also reduces the incidence of small cracks (checking) appearing in the furniture due to the changes in temperature and humidity that it encounters in an outdoor environment. Because the teakwood sits idle for several weeks some manufacturers rush - or entirely skip - this costly process. We do not. You can feel confident that your Douglas Nance furniture will perform to the highest standard for which fine teak furniture has a well deserved reputation.

What is checking?

Teakwood is a natural material and as such reacts to the weather. You may (or may not) see fine cracks appear at the end grains of certain parts, eg. top of back leg or end of arm. These may appear and disappear from changes in the weather and the consequent moisture changes in the wood. Such fine cracks are normal, especially on heavier components, and will not affect the life or serviceability of the furniture.

How and when should I clean my teak furniture?

Very high quality teakwood, such as ours, actually requires no maintenance. It is possible to leave the furniture out year round and never lift a single finger. If you would prefer to clean the teak, the weathered the color will be enhanced by light scrubbing every so often. A great product to use is Simple Green. Using a soft bristled brush just wash a bit and hose clean.

Should I Teak Oil my teak furniture?

We do not recommend oiling your teak furniture, as it creates unnecessary maintenance. Treating with teak oil or other preservatives is not necessary. It will not extend the life of your furniture and is purely cosmetic. However, if you wish to maintain that 'just bought' look of your teak furniture we offer the following only as a guide for your best results.

Teak oil or stain should be applied before the teak furniture begins to weather and change color. Ensure the furniture is dry and free of any dust or dirt and apply one light coat of oil with a cloth or brush, wiping off any surplus. Teak oil should not be applied accumulated oil or dirt as the result will be dark and the furniture will eventually blacken. If necessary, remove previous oil with vigorous scrubbing. Always follow the manufacturer's directions and remember to discard oil soaked cloths.

How difficult is assembly?

While some of our furniture arrives fully assembled, most will be delivered in four or five partially assembled sections. Because all pieces are first assembled in the workshop prior to shipping, reassembly on-site is quick and straightforward. Holes line up exactly; all hardware fits. Following the clear instructions and diagrams, most pieces can be put together in less than 20 minutes using a screwdriver and mallet for the dowels. Some pieces require a hex wrench that we provide.

How solid is your construction?

Our furniture connects with old fashioned mortise and tenon construction. This is the best assembly method for with outdoor teak furniture. Once the tenon (square or oblong peg) is inserted into the mortise (square or oblong hole), teak dowels are driven into holes that go thru both parts. Moisture in the air expands these dowels and mechanically locks the two parts together tight.

Will the metal fittings on my furniture last as long as the teak?

We only use the best solid brass and stainless steel on our furniture. Neither of these will rust or deteriorate with age. We do not use galvanized fittings.

Does your furniture come with a warranty?

Yes. Our furniture carries a lifetime warranty. Please see our warranty page.

Do I need to store my furniture during the winter?

No. Teak furniture can be left outdoors, uncovered all year round. If you choose to cover your furniture outdoors during the winter then you should use a material that allows the wood to breathe.

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