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Lifetime Warranty Information

Douglas Nance (and parent company Atlantic Adirondack Co.) warrants the teak products shall be free from defects in materials and workmanship for the lifetime of the original owner for residential use. Commercial use of teak products have a warranty period of seven years. If the product fails due to defects in material or workmanship during this warranty period, Douglas Nance (and parent company Atlantic Adirondack Co.) will repair or replace, at its option, the product part that is in question free of charge. The word “defects”, as used in this warranty, is defined as imperfections, which impair the utility of the product.

The warranty is expressly limited to the replacement of furniture and/or furniture components, if the furniture is defective. Douglas Nance (and parent company Atlantic Adirondack Co.) will either provide replacement furniture/parts or otherwise repair the furniture at no cost to the customer. In the event of piece replacement, no assembly labor is included. In the event that a customer alleges a defect, Douglas Nance (and parent company Atlantic Adirondack Co.) requires that photos of the defect be sent to determine the nature and extent of the defect. All photos shall be sent at the customer’s expense to our corporate headquarters at:

The limited warranty, as set forth above constitutes the sole and exclusive remedy of the original consumer purchaser with respect to any defective Douglas Nance (and parent company Atlantic Adirondack Co.) product and is in lieu of all other obligations and liabilities of Douglas Nance (and parent company Atlantic Adirondack Co.). In no event shall Douglas Nance (and parent company Atlantic Adirondack Co.) be responsible for any cost of procurement of substitute goods, lost profits, or any incidental, consequential, and/or special damages of any kind resulting from a breach of any applicable express of implied warranty, breach of obligation arising from a breach of warranty, or otherwise with respect to the manufacture and sale of any Douglas Nance (and parent company Atlantic Adirondack Co.) products, whether or not Douglas Nance (and parent company Atlantic Adirondack Co.) has been advised of the possibility of such loss or damage.

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