Privacy Policy
We appreciate the trust you place in Douglas Nance while visiting our website, and we are committed to respecting your privacy and the security of your personal information. Our privacy policy, updated on February 11, 2020, describes the information we collect and how we use it.
Security
It is our intent to protect against the loss, misuse or alteration of information that we have collected from you. We use a variety of current technologies and processes for protection of our customer data. We limit the information we provide to contracted companies to only what they need to carry out their responsibilities.
When you make a purchase on our web site, your transaction information is transmitted in a safe, encrypted format.
Information We Collect
We request information from you (including name, address, telephone number, email address and, when necessary, credit card information) when you:
• Place an order by telephone or on our Web site
• Return an item or make an exchange
• Register a new account
We maintain the data that you provide us, along with a record of your purchases, in a secure database. To best serve you, we may combine this information with data that is publicly available and data that we receive from other reputable sources.
Using Information We Collect
At Douglas Nance, we always want to provide you with the best possible shopping experience and fulfill your orders exactly as you've requested. In order to do this, we collect information that allows us to:
• Process and track your order
• Provide the services you request
• Contact you about the status of an order
• Send you newsletters or promotional offers we believe will be of interest to you
• Send you email updates on products and services, if requested
• Identify your product and service preferences
• Customize our communications to you
• Provide information concerning product recalls or products you have purchased
• Improve our merchandise selection and customer service
Information We Share with Others
On rare occasions, we may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.
Cookies
A cookie is a small data file that is stored by your Web browser on your computer. Cookies enable you to place an order on our Web site. They also allow us to enhance and personalize your online shopping experience, so that the information you receive is more relevant to you.
For example, we use cookies to:
• Remember what items are in your shopping cart
• Recognize you when you return to our web site
• Study how our customers navigate through our Web site and which products they request in site searches
How We Use Email
When you provide us your email address, we may send you emails necessary to process your order or respond to a request. For example, after you place an order you will receive an email confirmation.
It is our intent to send you promotional email only if you have agreed to receive it. Instructions on how to unsubscribe are included in each email update.
We appreciate the trust you place in Douglas Nance while visiting our website, and we are committed to respecting your privacy and the security of your personal information. Our privacy policy, updated on February 11, 2020, describes the information we collect and how we use it.
Security
It is our intent to protect against the loss, misuse or alteration of information that we have collected from you. We use a variety of current technologies and processes for protection of our customer data. We limit the information we provide to contracted companies to only what they need to carry out their responsibilities.
When you make a purchase on our web site, your transaction information is transmitted in a safe, encrypted format.
Information We Collect
We request information from you (including name, address, telephone number, email address and, when necessary, credit card information) when you:
• Place an order by telephone or on our Web site
• Return an item or make an exchange
• Register a new account
We maintain the data that you provide us, along with a record of your purchases, in a secure database. To best serve you, we may combine this information with data that is publicly available and data that we receive from other reputable sources.
Using Information We Collect
At Douglas Nance, we always want to provide you with the best possible shopping experience and fulfill your orders exactly as you've requested. In order to do this, we collect information that allows us to:
• Process and track your order
• Provide the services you request
• Contact you about the status of an order
• Send you newsletters or promotional offers we believe will be of interest to you
• Send you email updates on products and services, if requested
• Identify your product and service preferences
• Customize our communications to you
• Provide information concerning product recalls or products you have purchased
• Improve our merchandise selection and customer service
Information We Share with Others
On rare occasions, we may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.
Cookies
A cookie is a small data file that is stored by your Web browser on your computer. Cookies enable you to place an order on our Web site. They also allow us to enhance and personalize your online shopping experience, so that the information you receive is more relevant to you.
For example, we use cookies to:
• Remember what items are in your shopping cart
• Recognize you when you return to our web site
• Study how our customers navigate through our Web site and which products they request in site searches
How We Use Email
When you provide us your email address, we may send you emails necessary to process your order or respond to a request. For example, after you place an order you will receive an email confirmation.
It is our intent to send you promotional email only if you have agreed to receive it. Instructions on how to unsubscribe are included in each email update.
